Terms and conditions

Terms and conditions

Online sales contract

Below mentioned sales conditions apply to all the sales provided by Baglicious through its own domain baglicious.it. Sales contracts are governed by and shall be interpreted on the basis of the italian law.

The use of services is allowed exclusively on the acceptance of the general conditions and with acknowledgment of the information on protection of privacy. Pursuant to and in accordance with articles no. 7 and 12 of Decree Law no. 70 dated 9.4.2003, BAGLICIOUS declares to users that the data controller is CBL s.a.s. di Capelli Francesca & C. with registered office in Ozzano Emilia (BO), Via Enzo Ferrari 12, Italy – VAT no. IT 03074251202.

Precontractual information

Purchase of one or more products on the website will be finalized through the following steps: completing of order form from the user, receiving, check and conformation of the same order by mail from BAGLICIOUS.

Terms of payment

Payment of the purchased items to be made through credit card, in accordance with well-defined methods shown on the website. Safety is guaranteed by PayPal payment method (for detailed information see www.paypal.com website). All payment transactions are directly made by the same Bank, BAGLICIOUS will not have access to any data referring to the credit card, but only what is necessary to send the product to the address given by the user. All prices shown are to be meant VAT included.

Price and delivery time

Orders will be handled in 2 business days from receipt of payment. Delivery takes place in 4 business days (Monday to Friday) from goods collection date. If goods are undelivered on the first attempt, a delivery notice will be left to inform the addressee about a second attempt to be made on the following business day. Should this second attempt be unsuccessfully too, a notice will be left showing the Post Office where to collect the goods in the following 10 business days.
Prices are always indicated in Euro (EUR).
Shipping costs may vary depending to weight and place of delivery, as follows:

Zone 1Zone 2
Under 2 kg16,50 €18,50 €
Over 2 kg17,50 €20,50 €

Zone 1: Austria, Belgium, Denmark, Germany, Luxemburg, Holland, Poland, Czech Republic, Slovakia, Slovenia, Hungary.
Zone 2: France, Principality of Monaco, United Kingdom, Spain.
The total amount shown at the end of the purchase process includes shipping costs as indicated in the shopping cart.

Product availability

Products offered on the website are limited in number. It may occur that a product, once ordered, is not available anymore. Should the product be unavailable, the customer will be promptly informed by mail or telephone and the purchase order will be deleted.

Right of withdrawal

As provided at Decree Law no. 206/2005 Consumer Code, the right of withdrawal must be exercised by the Customer within 10 days from the date of delivery of the products. To exercise the right of withdrawal, Customer must be a private citizen purchasing goods with purposes not referring to his own professional activity. Product must be as good as new, intact and undamaged, complete in all parts (papers, with hangtag still attached to the product).
The request for withdrawal must be sent to BAGLICIOUS by email to the following addresses info@baglicious.it, then an answer on how to return the goods will follow. In any case goods have to be returned within 14 days from the date of delivery of the products.
Products must be returned to the following address: CBL design, Via Enzo Ferrari 12, 40064, Ozzano Emilia, Bologna, Italy.
With the exception of expenses for repairing damaged goods, BAGLICIOUS will proceed with reimbursement as soon as possible and, in any case, within 30 days from the day the seller became aware of exercise the right of withdrawal.
No shipping costs will be refund.

Warranty and non-conformity of goods

Goods picture and colors in the website may differ from the real ones because of the settings and/or the devices used to display. In the event of production or conformity defects, the Customer is entitled to have the product restored to its original state by repair or replacement at no additional costs, if possible with reference to the availability of the same good, should replacement or repair be not too costly for the seller, considering the value of the good with no conformity defect.

Suspension of the service

BAGLICIOUS reserves the right to temporarily suspend provision of services, with no previous communication, for the time strictly necessary for technical intervention to improve the quality of service. BAGLICIOUS can, at any time, suspend the provision of service in case of justified security reasons or violations of privacy, giving in such case due communication to consumer.

Change in general terms and conditions

General terms and conditions may be modified at any time. Any modification and/or new conditions will be effective from the moment of publication on the website, showing a date of entry into force of the same changes, after at least 30 days from the moment of publication on the website. In any case, the consumer has the right to the application of general conditions and other contractual and economic terms effective at the moment of sending the purchase order.